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How do I book a yoga class online?Head over to the 'book a class' page, where you will see the classes which are being offered From here, you can either read more information about the class or click on 'book now' to book this class Then simply choose the date you would like to book for. You can either book this class now, or add it to your basket to add another class to your booking. Once you have selected all of the classes you would like to book, follow the booking steps and complete the payment process
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Can I book multiple classes at once?Yes, you can book multiple classes at once by selecting them individually or purchasing a class pass. You are only able to book for one participant. Every participant is required to book individually
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What payment methods do you accept?We accept major credit/debit cards and other payment methods provided through our secure Wix payment gateway.
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How do I use a class pass to book a class?Once you've purchased a class pass, you can use it to book any eligible classes directly from your account. Select your class pass during booking.
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Do I need to inform the instructor of any injuries or health issues?Yes, please inform me of any injuries, health conditions, or limitations before the class so I can offer modifications. When you book a class you will be sent a Health and Wellbeing questionnaire to complete. Please complete and return this form at least 24 hours before your class Please let me know if anything changes as soon as possible before your class
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Can I attend a yoga class if I'm pregnant?Our classes are not suitable for pregnant individuals as I am not insured or trained in pregnancy yoga. Please consult with a prenatal yoga instructor for specialised classes.
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What is your cancellation policy?You can cancel your booking up to 24 hours before the class starts for a full refund. Cancellations made less than 24 hours before the class are non-refundable.
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How do I cancel a class booking?Log into your account, go to your bookings, and select the option to cancel the class.
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Can I get a refund if I miss a class?No, refunds are not provided if you miss a class or cancel less than 24 hours of the class start time.
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What happens if I cancel a class booked with a class pass?If you cancel more than 24 hours before the class, your class pass will be credited back, allowing you to use it for another class.
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Can I transfer my booking to someone else?No, bookings are non-transferable and can only be used by the person who made the booking.
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How do I create an account on the website?Click on the "Sign Up" or "Create Account" button at the header of the website and follow the prompts to create your account.
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How do I reset my password?If you've forgotten your password, click on the "Forgot Password" link on the login page and follow the instructions to reset it.
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Can I update my personal information?Yes, you can update your personal information by logging into your account and navigating to the account settings.
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How do I check how many classes I have left on my class pass?You can view your remaining classes by logging into your account and checking the class pass section.
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What happens if I don't use all the classes on my class pass before it expires?A class pass expires 3 months from the date of purchase. Any unused classes after this period will be forfeited, and no refunds will be given.
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What should I wear to the yoga class?Wear comfortable, stretchy clothing that allows you to move freely. Yoga is usually practiced barefoot.
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What should I bring to the class?Please bring a bottle of water and a yoga mat with you to class, you might also want to bring a warm layer for relaxation. I will bring some props to use in class, however if you have any blocks, cushions or blankets or anything else you like to use then please feel free to bring these along
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I've never practiced yoga before, can I come to your class?Absolutely! All levels of experience are welcome in my classes. It is important to me to ensure my classes fit everyone's needs on the day so I will always offer options and alternatives throughout the class.
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How early should I arrive for the class?Please aim to arrive at least 10-15 minutes before the class start time. To ensure a safe and positive experience for everyone, please arrive on time for your class. Late arrivals may not be able to participate. This is to prevent injury and ensure respect for the teacher and fellow students in the class.
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